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Healthcare & Pharmacy SaaS

VytlOne / Maxor

An enterprise white-label, multi-tenant pharmacy platform. One system, three applications, one designer.

Era

2023–2026

Role

Sole Product Designer

Platform

Enterprise White-Label Pharmacy Platform · Pharmacy Operations

Platform Overview

One platform. Multiple pharmacy brands. Three applications.

VytlOne is a white-label, multi-tenant pharmacy platform: one system, deployed under different pharmacy operators' own branding. Desktop is the primary application. Mobile extends it to a phone. Tablet handles in-person patient enrollment. One Enterprise Design System runs all three.

Powered By

  • Enterprise Design System
  • Shared UX Language
  • Accessibility Standards
  • Reusable Component Architecture
My Role

Sole Product Designer. Strategy through production.

Ronald was the only Product Designer on VytlOne: strategy, research, the design system, and every application, over three years. No AI-generated work.

Lifecycle Ownership

  • Product Strategy
  • UX Strategy
  • User Research
  • Information Architecture
  • User Flows
  • Wireframes
  • Interactive Prototypes
  • Visual Design
  • Enterprise Design Systems
  • Accessibility
  • Design Documentation
  • Engineering Collaboration
  • Design QA
  • Support Through Implementation & Deployment
Enterprise Design System

One component library. Every client brand.

Every component is built with client-variable tokens — font, color, radius change per pharmacy brand, the component doesn't. Explore the live system below.

Enterprise Customer Management Platform

The primary application. White-labeled per client.

Desktop is where a customer manages their account: refills, transfers, pharmacy locations. Shown below live, white-labeled for Apicha Community Health Center.

Mobile Customer Experience

The same platform, on a phone.

Mobile carries the same account and refill capabilities to a phone. One Click Refill: a customer who already knows they need a refill gets it in as few steps as possible.

Patient Enrollment Tablet Experience

The same platform, optimized for shared touchscreen devices.

The tablet experience extends the enterprise customer management platform to shared pharmacy and clinical environments. While patient enrollment is a primary workflow, the application also supports prescription management, family accounts, transfers, order history, and other customer service functions through a touch-first experience designed for shared devices.

Business Impact

Three years. Measurable outcomes.

1.0 → 4.7 Stars

Application rating improvement across patient and pharmacy-facing surfaces.

$2.5M Estimated

Development cost avoidance through reusable design patterns.

3+ Years

Sole ownership of design across the platform.

WCAG 2.1 AA

Accessibility built into every component, every brand.

Design Process

One platform. Every pharmacy brand it runs under.

One system, designed once, deployed under any brand.