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Accessibility Leadership

HPS Accessibility

An Accessibility Operations Platform for managing accessibility work from assessment through delivery.

Era

2012–Present

Role

Senior UX Designer · Accessibility Lead

Platform

Accessibility Operations Platform · WCAG · Section 508 · Operational Remediation

What the Product Is

An Accessibility Operations Platform.

HPS Accessibility is an Accessibility Operations Platform for managing the full lifecycle of accessibility work: assessment, findings, reporting, remediation, delivery, and client visibility.

Beyond UX and accessibility leadership, I also contributed to product positioning, customer messaging, launch strategy, and go-to-market planning.

Product Overview

The public site: what HPS Accessibility offers.

Manual WCAG reviews, keyboard and screen reader testing, and developer-ready remediation guidance, not just an automated scan report.

Operations Dashboard

Every client, project, and finding in one view.

The dashboard tracks active clients, projects, open findings, and report delivery status across the whole multi-tenant operation.

Report Generation Center

One assessment, generated into six report types.

Executive, findings, UX remediation, developer, project management, and retest reports are generated from the same assessment data.

Deliverables Center

Every deliverable, organized by category.

Executive summaries, full findings, UX, developer, PM, and retest reports are grouped and tracked by remediation progress.

Report & Deliverable Center

Published reports, ready for the client to open.

Every published report is available to the client as a live view, PDF, DOCX, XLSX, or CSV.

Developer Remediation

Findings, handed to engineering as a fixable report.

The developer remediation report totals findings by severity and reads as an assessment narrative, not a raw violation list.

Client Portal

Clients see their own compliance status, live.

Accessibility score, open findings, verified fixes, and published deliverables are visible to the client directly, without an email thread.

Business Value

What the platform replaces.

One System, Not a Spreadsheet

Findings, reports, and remediation tracked in one platform instead of scattered documents.

Client Visibility Without the Email Thread

Clients see their own status directly through the portal.

Reports That Match the Audience

The same findings produce executive summaries and developer tickets.

Design Process

Experience the Product

The case study explains the product strategy and design decisions. Now explore the live product yourself.

Visit HPS Accessibility

HPS Accessibility runs the full lifecycle of accessibility work in one platform.

From assessment to remediation to client delivery.